Customer Acquisition and Retention (CARE)
Our Marketing Strategy
Our marketing model is unique; in fact, it's our unique selling proposition! We offer free and informative content on our web sites. Informative and valuable content attracts prospective customers to our websites and they linger on to read more about our company and our services. The content we provide gives up-to-date and authentic information about various topics of interest to any visitor- software development, technology, latest trends in the industry, web development, tutorials and the like. Even the work we do is displayed on our web sites and this kind of transparency propagates our brand of credibility
Our Client Engagement Team
Our clients contact us through email or the form on our websites. The client engagement team responds to all client enquiries within 12 hours of receiving them. We place a high premium on understanding the client's business model and work at offering a range of solutions that the client can select from. In some cases, we even define the business model for the customer. Repeated communication with the client ensures that project requirements are captured and defined to the T even before an estimate is offered.
Once the project requirements are established, a detail feature list is created and handed over to the customer fulfillment team who then works on giving an estimate regarding time and costs for the project.
Our Processes:
Customer Acquisition and Retention (CARE)
Customer Fulfillment
Customer Care
Our Process Centric Approach
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